Learn the basic aspects required to be relevant and successful in today’s business environment. Focuses include leadership, management, customer service, computer software training and more.
WCE Catalog Register for WCE Classes Contact WCE
Click the program names below to expand them and view all the courses we have to offer.
Administrative Assistant Professional
Skilled and professional administrative assistants are invaluable members of an organization. Learn how to gain a business edge with an online efficient office, improved communication skills, and stellar customer service. In addition, this program provides students with essential computer skills that are expected in today's job market.
Earn the Administrative Assistant Professional Certificate by completing the following required courses: BSNS-8005, BSNS-8006, BSNS-8007A, BSNS-8008A, CSFT-8080, and CSFT-8052B.
For more information, refer to the WCE Schedule of Classes.
Courses
- BSNS-8005 Professionalism for the Administrative Assistant
- BSNS-8006 Customer Service
- BSNS-8007A Communication for Administrative Assistants
- BSNS-8008A Organizing Skills
- CSFT-8080 Microsoft Word 2021
- CSFT-8082B Microsoft Excel 2021
Court Reporting
The Court Reporting program is approved by the Michigan Department of Education as a prerequisite for the Certified Shorthand Reporting Examination and accredited by the NCRA (National Court Reporting Association).
The program is taught by State Certified Court Reporters. Court Reporters must be certified through state and national exams. It prepares students for various careers in court reporting, including but not limited to: court reporter, freelancer, closed-captioner for the hearing impaired, CART writer and educational reporter.
On average, the program may take three years to complete. Advancement in the program is based on individual performance and the ability to gain the necessary speeds. Therefore, program length will vary from student to student.
Upon completion of this program, students will be eligible to sit for the mandatory State Certified Shorthand Reporting Examination and will receive a Macomb Workforce & Continuing Education Court Reporting Certificate of Completion verifying successful completion.
Only certified reporters and recorders may record or prepare transcripts of proceedings held in Michigan courts or of depositions taken in Michigan as regulated by Michigan Court Rule 8.108(G). Certification is accomplished through a testing process administered by the Court Reporting and Recording Board of Review through the assistance of the State Court Administrative Office.
In order to be eligible for registration for an RPR examination, applicants must be at least 18 years of age, a high school graduate, and not have been under sentence for a felony for a period of two years.
Applicants for the certified shorthand reporter written examination (CSR) must provide proof they have satisfactorily completed an approved, accredited or recognized course of study in court reporting and have passed the National Court Reporter's Association (NCRA) registered professional reporter (RPR) examination.
For more information, refer to the WCE Schedule of Classes.
Courses
- CRTR-8000 Court Reporting Theory 1
- CRTR-8016 Court Reporting Theory 2
- CRTR-8022 Court Reporting Theory 3
- CRTR-8007 Court Reporting Skill 1
- CRTR-8014 Court Reporting Skill 2
- CRTR-8017 Court Reporting Skill 3
- CRTR-8025D Judicial Technology
- CRTR-8009B English for Court Reporters
- CRTR-8011C Medical Terminology for Court Reporters
- CRTR-8008A Legal Terminology for Court Reporters
Digital Marketing
The Digital Marketing for Business certificate program is a job skill training program consisting of seven courses. It is designed for entrepreneurs and business people seeking to market their business using social media. This program can be completed within one term (four months).
The purpose of this program is to provide the information and skills essential to use social media tools and strategies for communication, networking and promoting business. Topics will include creating and managing social media accounts, building and managing business campaigns, search engine results and reaching new target audiences.
Students will earn a Digital Marketing for Business Certificate of Completion upon successful completion of all seven courses.
Students who successfully complete this program can earn 3.00 general elective business credits.
For more information, refer to the WCE Schedule of Classes.
Courses
- ENTR-8058A Social Media 101
- ENTR-8054 Facebook for Business
- ENTR-8056 LinkedIn for Business
- ENTR-8055 Digital Marketing for Business
- ENTR-8061 Pay-Per-Performance Marketing
- ENTR-8060 Search Engine Optimization
- ENTR-8071 Instagram for Business
Entrepreneurship
The Entrepreneurship certificate program is a job skill training program consisting of six online courses and can be completed within one term (four months).
The purpose of this program is to empower adult students to start a successful business or to improve an existing one. Students are equipped with the essential skills needed to launch or grow a business including how to develop a business plan, how to market a new or growing business, how to avoid common mistakes and pitfalls when getting started, how to build confidence in small business financial management, and how to find additional support resources.
Students will earn an Entrepreneurship Certificate of Completion upon successful completion of the following six courses.
Upon successful completion of Entrepreneurship Certificate, students can schedule a meeting with a mentor at the Center for Innovation and Entrepreneurship www.macomb.edu/cie.
Students who successfully complete this program can earn 3.00 academic credits (BUSN-1210 Entrepreneurship Fundamentals).
For more information, refer to the WCE Schedule of Classes.
Courses
- ENTR-8000 Starting a Business
- ENTR-8013A Business Plan: Your Roadmap to Success
- ENTR-8023 Marketing Strategies that Work for You
- ENTR-8045B Avoiding Financial Pitfalls
- ENTR-8049A Confidently Manage Your Financials
- ENTR-8046A Taking the Next Steps-Getting Started
Project Management
The Project Management certificate program is for professionals seeking to improve their project management skills. This program will provide participants with the skills needed to manage projects in a wide variety of workplace settings. Topics include key project management and leadership principles. Students who successfully complete BSNS-8016B and BSNS-8018A will receive a Workforce and Continuing Education Certificate in Project Management.
For more information, refer to the WCE Schedule of Classes.
Courses
- BSNS-8016B Fundamentals of Project Management
- BSNS-8018A Project Leadership and Management
Quality Management Processes
This program is designed to provide skills in problem solving, quality improvement, waste reduction, and other areas that assist employers in implementing process improvements in their organizations. Students will obtain skills needed to strengthen their technical knowledge base and gain a competitive edge to assist employers at every organizational level.
For more information, refer to the WCE Schedule of Classes.
Courses
- CQLY-8025 APQP - Advanced Product Quality Planning
- CQLY-8023 PPAP - Product Part Approval Process
- CQLY-8029 FMEA - Failure Mode & Effect Analysis
- CQLY-8008 MSA - Measurement System Analysis
- CSPC-8005 SPC - Statistical Process Control
This certificate program will allow the student to discover structured plans and problem solving using PDCA (Plan-Do-Check-Act), combined with the basic quality tools, allowing you to recognize effective solutions to prevent similar problems from recurring. Understand the basics of the 5S Methodology: Sorting, Simplifying, Systematic Cleaning, Standardizing and Sustaining. Learn to discover, identify, eliminate and prevent waste using the 5S lean concepts and standardized work practices. In this training, you will be introduced to the concept of Quality Gates, how to establish and the benefits of implementation.
This program will give an overview on the current industry International Quality Standards and review the differences between the Standards of ISO 9001:2015, TS16949, AS9100 and ISO14001.
For more information, refer to the WCE Schedule of Classes.
Courses
- CQLY-8173 PDCA: Plan, Do, Check, Act
- CQLY-8172 Intro to Waste Reduction
- CQLY-8171 Intro to Quality Gates
- CQLY-8170 Introduction to International Quality Standards
This certificate program will be a transition program for managers, engineers, team leaders, production advisors, process engineers, production operators and others involved in investigating and resolving internal and external problems. It also covers effective approaches to developing, implementing or just upgrading a Problem-Solving system. You will focus on 5S techniques, and methods and tools for conducting effective audits, with an understanding and auditing techniques for the three auditing types: 1) Product Audits, 2) Process Audits and 3) System Audits. Additionally, you will learn skills in blueprint reading, geometric dimensioning and tolerancing, Lean Manufacturing Flow through Value Stream Mapping (VSM) and Product Flow Development.
For more information, refer to the WCE Schedule of Classes.
Courses
- CMGT-8021A Problem Solving Tools and techniques
- CQLY-8081 5-S Workshop
- CQLY-8169 Quality Auditing Tools
- CQLY-8135A Lean Manufacturing Flow
- CQLY-8168 Quality Gate
This certificate program explains to the team why there is a need to change to a Quality Culture and how they can approach work in a different manner. Develop a common lexicon for communication within your organization, develop a zero-defect mentality, acquire a systems-thinking integration to your organization (all work is a process), and understand the validation of this achievement.
You will learn types of Visual Management to improve quality performance and how to apply the visual tools to create a visual workplace, which will allow new and unfamiliar employees with a process/area. Emphasis is placed on Lean Manufacturing Principles. This course will provide a roadmap to a successful, systematic operational lean production system - leading to world class manufacturing.
Become "First, Focused and Fast," identifying waste daily, eliminating wastes immediately and finding more waste. You will participate in a 32-hour workshop-style course, reviewing necessary tools and techniques for obtaining and sustaining a high level of quality performance. Experiences will include in-depth analysis of the Layered Process Audit content (e.g. how to ensure that the process can be sustained and each level of the audit process is impactful), resulting in a real change and follow-up.
Students will discover and utilize Design of Experiment (DOE) as a process involving inputs, experimentation and outputs. Learn to identify potential problems or optimize a process that involves the study of multiple parameters instead of one factor at a time (OFAAT).
For more information, refer to the WCE Schedule of Classes.
Courses
- CQLY-8141 Quality Culture in Workplace
- CQLY-8167 Visual Management
- CQLY-8140A LEAN for Managers
- CQLY-8166 Obtain and Sustain High Level of Quality Performance
- CQLY-8157 Design of Experiment
The Quality Tools Application certificate is 64 hours of instruction broken down into two courses/modules: The first module, Blueprint Reading, GD&T, and Shop Math, focuses on what to measure and what the results should be. It familiarizes the participant with the language of manufacturing - the Technical Drawing or Blueprint. Participants will also gain a basic understanding of Geometric Dimensioning and Tolerancing (GD&T) which allows additional control of features of parts, and Shop Math which is essential in all of manufacturing. The second module, Metrology and Coordinate Measuring Machine (CMM) focuses more on how to measure the parts.
Participants will learn how to properly use handheld measuring tools such as calipers and micrometers, as well as get an introduction to Coordinate Measuring Machine which is a programmable precision measuring machine.
For more information, refer to the WCE Schedule of Classes.
Courses
- CGDT-8008 Blueprint Reading and GD&T
- CQLY-8178 CMM Metrology & Coordinate Measuring Machine