Student Support Resources

We’re here to help you!

Although Macomb’s physical campuses are currently closed, the college is open virtually to deliver online classes, assist with registration and provide the resources a student needs to succeed. Below is a list of student service departments, as well as specific information about the Learning Centers, Bookstores, Reading and Writing Studios and drive-up Wi-Fi. The most effective way of reaching a department is by email, but please be aware that response times may be slower than usual. To contact a department by phone, call 586.445.7999 and follow the prompts.

Department contact information

Accounting/Finance, Business Communications, Business Law, Legal Asst. - busadmdept@macomb.edu
Admissions & Outreach – admissions@macomb.edu
Applied Technology and Apprenticeship - apprenticeship@macomb.edu or call 586.445.7438
Arts & Sciences Department
- Center Campus aands.center@macomb.edu
- South Campus aands.south@macomb.edu
Automotive and Technical Education - eatdeansoffice@macomb.edu or call 586.445.7012
Bookstore - bookstore@macomb.edu
Canvas Support - onlinesupport@macomb.edu
Career Services – careerservices@macomb.edu
Cashier’s Office – cashier@macomb.edu
Center for Health Careers WCE-HPS - healthcareers@macomb.edu or 586.226.4807
Continuing Education, Corporate Training & Testing – continuinged@macomb.edu
Counseling & Academic Advising – askanadvisor@macomb.edu
Culinary & Hospitality Management, Marketing, Management – busadmdept@macomb.edu
Dean of Students – deanofstudents@macomb.edu
EAT-WCE - workforcedev@macomb.edu or call 586.489.4100
Engineering Technology - eatdeansoffice@macomb.edu or call 586.445.7435
Financial Aid – finaid@macomb.edu
Food for Thought Food Pantry – foodforthought@macomb.edu
Health & Human Services Department - health@macomb.edu
Information Center – answer@macomb.edu
Information Technology, Networking, Computing Cloud, Programming, Web Design and Cybersecurity - ITCS@macomb.edu
International Students on F1 VISA - f1student@macomb.edu
Learning Centers - tutor@macomb.edu
Library – libraryaccess@macomb.edu
Placement Testing – placementtesting@macomb.edu
Reading & Writing Studios – rwstudio@macomb.edu
Records & Registration – records@macomb.edu
Student Emergency Aid/SOS – sos@macomb.edu
Special Services - askaspecialservicescounselor@macomb.edu
Student Conduct – studentconduct@macomb.edu
Student Refunds – registrar@macomb.edu
Veteran & Military Services – veteranservices@macomb.edu

Learning Centers Update

The Learning Centers are now offering online tutoring! Appointments can be scheduled at http://mywco.com/MCCLearningCenters. Watch a video to learn how to create your account and meet a tutor online.

For hours of operation, as well as information about on-ground proctoring and tutoring sessions, visit the Learning Centers web page.

Bookstore Updates

For the most up-to-date information about textbook and laptop purchases, rental returns and book buy back during COVID-19, please visit the Bookstores page.

Reading & Writing Studios Update

The Reading & Writing Studios (RWS) continue to offer online support, including synchronous and asynchronous tutoring! Appointments can be scheduled at macomb.mywconline.com (see embedded tutorial video for guidance).

For hours of operation, as well as information about on-campus consultations, visit the Reading & Writing Studios web page.

Drive-Up Wi-Fi

To accommodate those students who do not have access to broadband/internet service but now require it to continue with their coursework, Macomb is providing drive-up Wi-Fi service in parking lots near campus buildings.

Center Campus Locations - View Map
South Campus Locations - View Map
East Campus Locations - View Map

Virtual Campus

Macomb’s new Virtual Campus hub links students with a wealth of resources to help you stay home and stay on course. Discover tips for online learning, reading and writing support, registration and payment information, and more!

Additional Online Student Resources

Online Tools Available at a Discount or Free
Note: The terms for each may not apply to all students

Video Conferencing: Zoom (licensing available through the MCO), Microsoft Teams, Google Hangouts
Online Tutoring: NetTutor (licensing and discounts available through the MCO)
Web Annotating: Hypothesis

Internet Provider Service Discount Plans

In the wake of the COVID-19 health crisis, many internet providers are offering plans to support individuals at this time with low cost or free services. Below is additional information about some of those plans:

FCC agreement states that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots
Comcast COVID-19 response - offering a Visa prepaid card to assist with internet services; all Xfinity hot-spots are free through the end of 2020.
AT&T COVID-19 response - offers $10/month plans to low income families
Verizon COVID-19 response - no special offers, but follows the FCC agreement above

State and Community Resources

MiBridges - This is an all-inclusive website that allows students to apply for state benefits and locate local resources to meet their non-academic needs. Through this no-cost platform, students can apply and/or locate healthcare coverage, food assistance program, cash assistance, child development & care and state emergency relief.
Mi211 - This is a platform used to locate specific resources in your community. You do not need to create a login to use this resource and can support you in locating resources in your community. These resources include food banks, housing, utility expenses, animal shelters and more.
Unemployment Insurance Agency - Governor Whitmer expanded access to unemployment insurance for Michiganders.
COVID-19 Screening Options - Offered at no cost and facilitated by Spectrum Health via phone or virtual chat.
Peer-run Warmline for Mental Health Needs - The statewide warmline will connect individuals with certified peer support specialists, to serve those living with persistent mental health challenges including anxiety, depression and trauma. Contact: 888-PEER-753 (888.733.7753). Available between 10:00am and 2:00am.