Student Support Resources
We’re here to help you!
Whether your classes are online, on-campus or in a hybrid format, we offer many free resources to help you succeed. Below is a list of student service departments, as well as specific information about the Learning Centers, Bookstores, Reading and Writing Studios and drive-up Wi-Fi. The most effective way of reaching a department is by email. To contact a department by phone, call 586.445.7999 and follow the prompts.
Department contact information
- Accounting/Finance, Business Communications, Business Law, Legal Asst. - busadmdept@macomb.edu
- Admissions & Outreach – admissions@macomb.edu
- Applied Technology and Apprenticeship - apprenticeship@macomb.edu or call 586.445.7438
- Arts & Sciences Department
- Center Campus aands.center@macomb.edu
- South Campus aands.south@macomb.edu
- Automotive and Technical Education - eatdeansoffice@macomb.edu or call 586.445.7012
- Bookstore - bookstore@macomb.edu
- Canvas Support - onlinesupport@macomb.edu
- Career Services – careerservices@macomb.edu
- Cashier’s Office – cashier@macomb.edu
- Center for Health Careers WCE-HPS - healthcareers@macomb.edu or 586.226.4807
- Continuing Education, Corporate Training & Testing – continuinged@macomb.edu
- Counseling & Academic Advising – askanadvisor@macomb.edu
- Culinary & Hospitality Management, Marketing, Management – busadmdept@macomb.edu
- Dean of Students – deanofstudents@macomb.edu
- EAT-WCE - workforcedev@macomb.edu or call 586.489.4100
- Engineering Technology - eatdeansoffice@macomb.edu or call 586.445.7435
- Financial Aid – finaid@macomb.edu
- Food for Thought Food Pantry – foodforthought@macomb.edu
- Health & Human Services Department - health@macomb.edu
- Information Center – answer@macomb.edu
- Information Technology, Networking, Computing Cloud, Programming, Web Design and Cybersecurity - ITCS@macomb.edu
- International Students on F1 VISA - f1student@macomb.edu
- Learning Centers - learningcenters@macomb.edu
- Library – libraryaccess@macomb.edu
- Placement Testing – placementtesting@macomb.edu
- Reading & Writing Studios – rwstudio@macomb.edu
- Records & Registration – records@macomb.edu
- Student Emergency Aid/SOS – sos@macomb.edu
- Special Services - askaspecialservicescounselor@macomb.edu
- Student Conduct – studentconduct@macomb.edu
- Student Refunds – registrar@macomb.edu
- Veteran & Military Services – veteranservices@macomb.edu
Learning Centers Update
The Learning Centers are now offering online tutoring! Appointments can be scheduled at http://mywco.com/MCCLearningCenters. Watch a video to learn how to create your account and meet a tutor online.
For hours of operation, as well as information about on-ground proctoring and tutoring sessions, visit the Learning Centers web page.
Bookstore Updates
For the most up-to-date information about textbook and laptop purchases, rental returns and book buy back during COVID-19, please visit the Bookstores page.
Reading & Writing Studios Update
The Reading & Writing Studios (RWS) continue to offer online support, including synchronous and asynchronous tutoring! Appointments can be scheduled at macomb.mywconline.com (see embedded tutorial video for guidance).
For hours of operation, as well as information about on-campus consultations, visit the Reading & Writing Studios web page.
Drive-Up Wi-Fi
To accommodate those students who do not have access to broadband/internet service but now require it to continue with their coursework, Macomb is providing drive-up Wi-Fi service in parking lots near campus buildings.
- Center Campus Locations - View Map
- South Campus Locations - View Map
- East Campus Locations - View Map
Virtual Campus
Macomb’s new Virtual Campus hub links students with a wealth of resources to help you stay home and stay on course. Discover tips for online learning, reading and writing support, registration and payment information, and more!
Additional Online Student Resources
- How to Be an Online Student: Success Tips - Openly Licensed
- Adjusting your study habits during COVID by UofM Academic Innovation (PDF)
- A Short Guide for HE Students Experiencing Online/Remote Ed in Emergency Situations (Google Doc)
- Pivot to Online: A Student Guide by Sean Michael Morris
Online Tools Available at a Discount or Free
Note: The terms for each may not apply to all students
- Video Conferencing: Zoom (licensing available through the MCO), Microsoft Teams, Google Hangouts
- Online Tutoring: NetTutor (licensing and discounts available through the MCO)
- Web Annotating: Hypothesis
Internet Provider Service Discount Plans
In the wake of the COVID-19 health crisis, many internet providers are offering plans to support individuals at this time with low cost or free services. Below is additional information about some of those plans:
- FCC agreement states that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots
- Comcast COVID-19 response - offering a Visa prepaid card to assist with internet services; all Xfinity hot-spots are free through the end of 2020.
- AT&T COVID-19 response - offers $10/month plans to low income families
- Verizon COVID-19 response - no special offers, but follows the FCC agreement above
State and Community Resources
- MiBridges - This is an all-inclusive website that allows students to apply for state benefits and locate local resources to meet their non-academic needs. Through this no-cost platform, students can apply and/or locate healthcare coverage, food assistance program, cash assistance, child development & care and state emergency relief.
- Mi211 - This is a platform used to locate specific resources in your community. You do not need to create a login to use this resource and can support you in locating resources in your community. These resources include food banks, housing, utility expenses, animal shelters and more.
- Unemployment Insurance Agency - Governor Whitmer expanded access to unemployment insurance for Michiganders.
- COVID-19 Screening Options - Offered at no cost and facilitated by Spectrum Health via phone or virtual chat.
- Peer-run Warmline for Mental Health Needs - The statewide warmline will connect individuals with certified peer support specialists, to serve those living with persistent mental health challenges including anxiety, depression and trauma. Contact: 888-PEER-753 (888.733.7753). Available between 10:00am and 2:00am.