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Hospitality Management Program

I’m passionate about the guest experience. I’m more passionate about the employee experience (because) if I take care of the employee, the employee takes care of the guest. - Anthony Melchiorri, Hospitality Expert and Creator and Host of Hotel Impossible

What is Hospitality Management?

Hospitality Management is the business side of the hospitality industry, involved in the day-to day operations of restaurants, casinos, resorts, hotels and other entertainment and lodging venues. Using sound management concepts, Hospitality Managers are responsible for the smooth running of a business enterprise that is primarily dedicated to travel and/or leisure. Hospitality Management is also the business of making people feel welcome in the hopes that they will return again and again.

The Hospitality Management Program at Macomb

Macomb’s Hospitality Management Program provides you with an overview of the hospitality industry and prepares you for an entry-level management position at a hotel, restaurant, resort or other venue focused on customer service and satisfaction. You will learn about decision making, staffing, planning and organizing, reservations and checkout, dining room operations, safe food handling, front office operations, marketing concepts, staging events, sales and interacting with guests, among many other things.

Hospitality Management Courses at Macomb

In the Hospitality Management Program at Macomb, you will take a variety of courses specific to your selected major, including:

  • Introduction to the Hospitality Industry
  • Sanitation
  • Principles of Management
  • Computer and Information Processing Principles
  • Principles of Marketing
  • Table Service
  • Beverage Service
  • Business Enterprise
  • Business Law
  • Lodging Management
  • Hospitality Sales and Marketing
  • Internship – Workplace Success Strategies

Career Opportunities with an Associate of Business Administration Degree in Hospitality Management

With an Associate of Business Administration Degree in Hospitality Management, you will be qualified for positions that include concierge, hotel/motel/resort desk clerk and lodging manager.

Transfer Pathways to a Bachelor’s Degree in Hospitality Management

The credits earned in Macomb’s Hospitality Management Program transfer to many colleges and universities in Michigan.

If you intend to transfer and pursue a Bachelor’s Degree in Hospitality Management, speak to a Macomb counselor or academic advisor as soon as possible after you have applied to Macomb to plan the best pathway.

How do I find out more about the Hospitality Management Program at Macomb?

For more information on Macomb’s Hospitality Management Program, contact the Hospitality Management Program advisor: Professor Tanya Balcom, 586.226.4830.


Online Catalog Hospitality Management Career and Transfer Info college viewbook